Returns
Our company insists on outstanding quality, value and service. Within 30
days, we guarantee that every item we sell will give you complete satisfaction
or you may return it for a full refund. After 30 days, the item will be
evaluated and accepted for exchange or repair due to manufacturer's defects
only. Original shipping and handling charges are nonrefundable, except in the
case of manufacturer's defects or freight damage. Return shipping charges are
the responsibility of the customer, except in the case of the manufacturer's
defects. If you cancel your order, shipping and handling costs will not be
refunded if the item has already shipped from our company.
Returning a Purchase
Mail your purchase back with the original invoice included with your shipment
or obtain a return merchandise authorization number by calling (509) 363-4261.
Please allow 14 business days from the day you return your package for your
return to be credited or exchange made (see Satisfaction Guarantee.) If you no
longer have the return form, please send your package prepaid and insured to the
following address:
Attention: Customer Returns - RMA# (your number here)
Omni Corporation
1727 E. Springfield Avenue
Spokane, WA 99202
Be sure that the return form and label or the RMA number is clearly displayed
on the outside of your package. Also make sure to include your name, address and
daytime phone number. All packages that do not either display a RMA number or a
return form and label will be refused and sent back to the sender at the senders
expense.
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